Last updated · April 2026 · verified with 50+ UAE clients
Own your pipeline. No per seat lock in.
Most CRMs charge you more every time you add a person, and hold your customer data hostage. OSForBiz sets up Twenty, the open source CRM and modern Salesforce alternative, so you own your pipeline and your data, and we wire business intelligence across it so you see sales and revenue on one screen.
15 min diagnosis · no sales pitch · WhatsApp first reply under 2 min
A CRM (customer relationship management system) is where a business tracks leads, deals, customers, and the work of winning and keeping them. A CRM implementation in the UAE means setting that system up around how your sales team actually works, and connecting it to the rest of the business. OSForBiz implements Twenty, an open source CRM and modern Salesforce alternative, so you own your pipeline with no per seat licence trap, then wires business intelligence across it so revenue and pipeline sit on one screen.
Why open source CRM, and why Twenty
Proprietary CRMs like Salesforce and HubSpot charge per user per month, so the cost climbs every time your team grows, and your customer data lives on someone else's terms.
Twenty is an open source CRM built as a modern alternative. You own the data, there is no per seat trap, and the interface is clean enough that a sales team will actually use it. OSForBiz sets it up, customizes it to your pipeline, and supports it.
As always, OSForBiz is platform agnostic. If your business needs a full ERP with a CRM inside it, we may recommend Odoo or ERPNext instead. The right answer depends on your business.
What an OSForBiz CRM implementation includes
Pipeline setup: your stages, your deal fields, your products, your sales process, configured the way your team actually sells.
Data migration: we move your leads, contacts, companies, and deal history from spreadsheets or your current CRM, cleaned and validated.
Integration: we connect the CRM to the rest of your business so a won deal flows into invoicing and the numbers stay in sync.
Business intelligence: live dashboards on pipeline, conversion, revenue, and follow up, so you see the sales engine instead of guessing at it.
Pricing, ownership, and support
CRM implementation starts from 1,999 for a Starter setup and scales with integrations and customization, with a typical UAE SME paying 8,000 to 20,000.
We quote a fixed price before the project starts, and deliver with 95% or higher on time delivery across more than 50 UAE implementations.
You own your data and your system. A monthly retainer covers support and changes as your sales process evolves.
How to implement a CRM for a UAE business
- 01Phase 01
Book a 30 minute consultation
We look at how your team sells and decide whether a standalone CRM or a full ERP with CRM inside is the right fit.
- 02Phase 02
Map your pipeline
Your stages, deal fields, products, and sales process, so the CRM matches how you actually win business.
- 03Phase 03
Migrate your data
We move leads, contacts, companies, and deal history from spreadsheets or your current CRM, cleaned and validated.
- 04Phase 04
Connect it to the business
A won deal flows into invoicing and the numbers stay in sync across your systems.
- 05Phase 05
Business intelligence layer
Live dashboards on pipeline, conversion, revenue, and follow up.
- 06Phase 06
Training and go live
Role based training, then go live with a monthly support retainer.
Common questions.
What CRM do you implement in the UAE?+
OSForBiz implements Twenty, an open source CRM and modern Salesforce alternative, so you own your pipeline with no per seat licence trap. Where a business needs a full ERP with a CRM inside, we may implement Odoo or ERPNext instead.
How much does a CRM implementation cost in Dubai?+
CRM implementation starts from 1,999 for a Starter setup and scales to 35,000 and beyond for a full rollout with integrations and custom dashboards. A typical UAE SME pays 8,000 to 20,000. We quote a fixed price before the project starts.
Is open source CRM safe for my business data?+
Yes, and it is safer for ownership. With an open source CRM you own your data and your system rather than renting access from a vendor. You can self host or move it any time, with no lock in.
Can you migrate my data from Salesforce, HubSpot, or a spreadsheet?+
Yes. We migrate leads, contacts, companies, and deal history from spreadsheets or your current CRM, cleaned and validated, so you start with your real pipeline intact.
Can the CRM connect to my accounting and invoicing?+
Yes. We connect the CRM to the rest of your business so a won deal flows into invoicing and your revenue numbers stay in sync. That is the point of one source of truth.
How long does a CRM implementation take?+
A Starter setup goes live in about four weeks. Larger rollouts with integrations run 8 to 18 weeks. OSForBiz delivers with 95% or higher on time delivery across 50+ UAE implementations.
The operating system
One system your whole business runs on.
Business intelligence
Dashboards across whatever platform you run.
Odoo UAE
Full app suite with a CRM inside.
Pricing
Transparent tiers from 1,999.
About OSForBiz
The architect that picks the right system.
Book a consultation
30 minutes, no sales pitch.
Your pipeline, yours to keep.
Book a 30 minute CRM consultation. We will set you up on a system you own, configured for how your team actually sells, with the numbers on one screen.
1,999 starter · live in 4 weeks · UAE Peppol ready
First reply under 2 min on WhatsApp · AI assist · 24/7 · human follow up same business day