We Do Not Disappear After Go Live.

Ongoing partnership, not just a transaction. Monthly support hours & proactive monitoring.

✓90 Day Warranty Included✓4 Hour Response Time✓2 to 24 Monthly Hours✓50+ UAE Clients Supported

Founder note · Manpreet Singh Alagh

“Most ERP vendors disappear after go live. That is when the real work starts. The first 90 days after implementation is when your team discovers edge cases, unusual workflows, and the questions they did not know to ask during training. Our warranty and monthly support model exists because we have learned from 50+ UAE implementations that post go live support is not optional. It is the difference between a system that gets used and one that gets abandoned.”

Founder & ERP Architect · OSForBiz · 16+ years in business systems

01 / Warranty

Included with every implementation

What Does the 90 Day Warranty Cover?

If we mess up, we fix it. No questions asked.

Bug Fixes

Any bugs we introduced, we fix free

Configuration Issues

Settings not working as expected? Fixed.

Training Gaps

Team forgot something? We retrain.

Documentation

Missing docs? We create them.

Post go live

Day warranty on every implementation. If we mess up, we fix it free.

02 / Tiers

Four support levels

How Much Does ERPNext Support Cost?

Choose the level of support that matches your needs.

Tier	Price	Hours	Response	Channels
Starter +Bug fixes +Minor adjustments +Email support	150/mo	2 hrs/month	24 hour response	Email
Growth +Everything in Starter +Phone support +Integration maintenance	450/mo	6 hrs/month	12 hour response	Email + Phone
Professional +Everything in Growth +Dedicated account manager +Quarterly reviews	800/mo	12 hrs/month	8 hour response	Email + Phone + WhatsApp
Enterprise +Everything in Professional +24/7 support +Proactive monitoring	1,500/mo	24 hrs/month	4 hour response	24/7 Priority