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Success Story·AI & Technology

FicAition

AI agency back office, automated end to end.

Industry
AI & Technology
Company Size
6 employees
Package
Starter (1,999)
Timeline
4 weeks
01 / Challenge
Before OSForBiz

The chaos.

FicAition was struggling with:

  • 01Client retainers and one off engagements tracked across 3 spreadsheets and a Notion board
  • 02AI infrastructure costs (compute, model usage, API spend) charged to clients but reconciled manually
  • 03Recurring monthly invoices for retainers had to be created by hand
  • 04Time and material billing for custom builds had no system
  • 05Cash flow forecast lived in the founder's head
02 / Solution
What we built

The implementation.

OSForBiz implemented ERPNext Starter with focus on subscription billing, project profitability, and AI infrastructure cost tracking. A custom expense category structure routes API and compute costs to the right client engagement automatically.

Modules activated
  • +CRM & Pipeline
  • +Subscription Billing (retainers)
  • +Project Time Tracking
  • +Accounting
Integrations built
  • +Email integration
  • +Google Workspace
  • +Custom expense routing for AI infra costs
Workflows automated
  • +Retainer renewal date. Auto generate monthly invoice on the 1st
  • +AI infra invoice received. Auto split by client tag. Auto charge to project cost
  • +Time logged on a project. Auto bill or auto draw from retainer hours
  • +Client engagement closed. Auto calculate true profit (revenue minus salary cost minus infra cost)
03 / Results
Verified outcomes

The numbers.

Time saved
  • Monthly invoice generation

    3 hours/month10 min/month

    Automated

  • AI infra cost reconciliation

    4 hours/month20 min/month

    92% reduction

  • Project profitability check

    Never doneOn engagement close

    New capability

Accuracy improved
  • Infra cost charged back

    ~70% captured100% captured

  • Retainer invoice on time

    85%100%

  • Time tracked per project

    60%95%

Revenue impact
  • +Recovered ~1,500/month previously absorbed in unbilled AI infra costs
  • +Caught 2 unprofitable engagements that would have continued for 6+ months
  • +Reduced finance admin from 8 hours/week to 1 hour/week

Investment

1,999 (Starter Package setup)

Annual Value

32,000 (recovered infra + admin time + better engagement decisions)

Payback

3 weeks

ROI

1,500% Year 1

What the client says
We sell automation while running our books on spreadsheets. The mismatch was obvious. OSForBiz set up ERPNext Starter in 4 weeks with a custom routing layer that pushes our AI infrastructure costs (OpenAI, Anthropic, compute) into each client engagement. We can finally see which clients are profitable after their compute bill is paid. Two were net negative. Pricing adjusted within the month.

FicAition · Founder

04 / Before / after
Every metric

The full comparison.

MetricBeforeAfter
Monthly Invoicing3 hours/month10 min/month
AI Infra Reconciliation4 hours/month20 min/month
Profitability VisibilityNonePer engagement
Infra Cost Captured~70%100%
Finance Admin8 hours/week1 hour/week
Systems UsedSpreadsheets + Notion1 ERPNext
Next step

Ready for similar results?

FicAition is running on OSForBiz. Yours can too.

Book a 15 minute call. We will show you exactly how OSForBiz can eliminate your chaos.

Or call +971 50 166 2441

§ CredentialsVerified · UAE · since 2021